For nearly twenty years, the Access Teleservices group has been involved in customer relations activities.
Whether it is a question of designing sales models, outsourcing business processes, winning new customers or building customer loyalty, our objective is to bring you value and guarantee you an impeccable customer experience at every contact.
In an era of new technologies, connected objects, and the increasing depersonalization of communication, the customer, better informed, becomes more and more demanding, difficult to surprise, difficult to seduce… and therefore difficult to retain.
We are totally convinced that, beyond professionalism and product, it is the quality of the human relationship that we create during each exchange that contributes to creating a fruitful and lasting commercial relationship.
It is these privileged moments, this authenticity that we wish to share with you, with your customers who are also ours.
And this, whatever the job we do, whatever the channel used (voice, email, chat, RS) and whatever the language in which we communicate. (French, English, Italian, Spanish, German, Arabic, Dutch-speaking).
Our customers and partners